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Web Site Designer
A Web site designer was hired by a Fortune 500 company to design a Web site that would be radically more advanced than any competitor sites. The timeline indicated by the Web site designer put the site online within four months. Two months into the project, several key personnel left the Web site design team, and the company scrambled to find other qualified personnel to complete the job. After an additional three months, the site was still not operational, but one of the client's competitors had already launched a site that was an instant success. The client sued the designer for $6million in lost sales. The designer settled the claim for $ 4.75 million, $1 million of which was paid by the designer's E&O policy. The remainder of the loss was uninsured.

Management Consultant
A management consultant was hired by a small manufacturer to recommend strategies for increasing productivity. The management consultant identified three key areas in the production process that were causing bottlenecks. One recommendation was to expand the factory, another to change equipment, and a third to increase staff. The client accepted all the recommendations. In order to make the necessary capital improvements, the manufacturer had to shut down temporarily for two weeks. The client completed the expansion, increased staff, restarted operations, and started working to make up the productivity lost during the two-week shutdown period. However, one year after the substantial capital improvements were made, the client's productivity actually diminished. The client sued the management consultant for offering negligent advice and was able to recoup most of the cost of the capital improvements from the management consultant's E&O policy.